Is Alltrax still in business?

Rememberthemagic

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I purchased a new controller from a reseller and it appears the controller is bad. I reached out to Alltrax and have left 7 messages and 3 emails over the past 6 weeks and can't get a return call or email to get the RMA process started. I have even left messages with Accounting but nothing.

Are they still in business?

They use to be the king in the industry, not sure I would choose them again based on my experience and wanted to see if this was an isolated case or we need to find another vendor to work with. Any recommendations on a replacement vendor for controllers?
 
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